First Day
30 March 2019- 15:30Getting Together
- 16:30 About the Jam.
- 17:00 Team Forming.
- 17:30 Research.
- 19:00 Coffee break.
- 19:30 Journey Mapping
- 21:30 Wrap-up.
Manama Challenge For
Manama Service Jam
March 2019
A methodology that provides services according to the needs of customers or users, so that the service will be easy to use competitive, and based on the real needs of customers. This happens based on the planning and organizing the human and, physical resources, infrastructure and communication components related to the service, in a manner based on the interaction between the service provider and customers.